Contact us
We're available to answer your questions 24 hours a day, seven days a week, 365 days a year. At Bright House Networks, providing excellent customer service isn't just a job, it's our priority.
Our customer service phone numbers, e-mail addresses and links to online chat support for the Internet Service Providers who offer service over our network are listed at right. We stand ready to assist you.
Mail-in payment address
To find the address to mail in payments for your Bright House Networks service, enter your five-digit ZIP code in the form:
Just a reminder - you can always go to My Account and pay your Bright House Networks bill online.
You can also visit us at any of our convenient locations:
Orange, Osceola & Seminole counties
Altamonte Springs
911 State Road 434 North
Altamonte Springs, FL 32714
Cable Customer Care: (407) 291-2500
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
East Orange County
10376 East Colonial Drive
Orlando, FL 32817
Cable Customer Care: (407) 291-2500
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
map/directions | top of page
Kissimmee
301 E. Church St.
Kissimmee, FL 34741
Cable Customer Care: (407) 847-8001
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Orlando
3767 All American Blvd.
Orlando, FL 32810
Cable Customer Care: (407) 291-2500
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Sanford
100 Gordon St.
Sanford, FL 32771
Cable Customer Care: (407) 645-4701
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
map/directions | top of page
South Orlando
4733 S. Orange Ave.
Orlando, FL 32806
Cable Customer Care: (407) 291-2500
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
West Orange County
844 Maguire Road
Ocoee, FL 34761
Cable Customer Care: (407) 291-2500
Lobby hours: weekdays, 8:30 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Lake County
Clermont
1670 E. Hwy 50 Suite D
Clermont, FL 34711
Cable Customer Care: (352) 394-5541
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Marion County
Belleview
10357 U.S. Hwy. 441
Belleview, FL 34420
Cable Customer Care: (352) 245-2408
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Volusia & Flagler counties
Daytona Beach
1475 S. Nova Road
Daytona Beach, FL 32114
Cable Customer Care: (386) 760-9950
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
DeLand/West Volusia
1655 State Road 472
DeLand, FL 32724
Cable Customer Care:
West Volusia: (386) 775-7300
New Smyrna Beach, Edgewater, Oak Hill: (386) 423-1151
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. to 3 p.m.
map/directions | top of page
Ormond Beach & Holly Hill
159 W. Granada Blvd.
Ormond Beach, FL 32174
Cable Customer Care:
Ormond Beach: (386) 677-1232
Flagler County: (386) 439-3715
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. to 1 p.m.
map/directions | top of page
Palm Coast, Beverly Beach & Flagler County
211 St. Joe Plaza
Palm Coast, FL 32164
(386) 445 - 5464
Lobby hours: weekdays, 8 a.m. - 6 p.m.
Saturday, 9 a.m.-noon
map/directions | top of page
Port Orange
209 Dunlawton Ave.
Port Orange, FL 32127
Cable Customer Care: (386) 760-9950
Lobby hours: weekdays, 9 a.m. to 5 p.m.
map/directions | top of page
Brevard County
Cape Canaveral / Cocoa Beach
210 Center St.
Cape Canaveral, FL 32920
Cable Customer Care: (321) 254-3300
High Speed Technical Support: 1-877-892-FAST
Lobby hours: weekdays, 8:30 a.m. to 5 p.m.
map/directions | top of page
Melbourne
720 Magnolia Ave.
Melbourne, FL 32935
Cable Customer Care: (321) 254-3300
Lobby hours: weekdays, 8:30 a.m. to 5:30 p.m.
Drive thru: 8:30 a.m. to 5:30 p.m. Monday-Thursday; Friday, 8:30 a.m. to 7 p.m.
map/directions | top of page
Palm Bay
Cable Customer Care:
Barefoot Bay: (772) 664-9400
Cable Customer Care: (321) 254-3300
top of page
Titusville
3550 S. Washington Ave., Suite No. 5
Titusville, FL 32780
Cable Customer Care: (321) 631-3707
Lobby hours: 8 a.m. to 6 p.m. Monday, Thursday and Friday;
9 a.m. to 6 p.m. Tuesday and Wednesday
Saturday, 10 a.m. to 2 p.m.
map/directions | top of page
Sumter County
Wildwood
730 South Main St.
Wildwood, FL 34785
Cable Customer Care: (352) 330-2897
Lobby hours: weekdays, 8 a.m. to 5 p.m.
Bushnell, Coleman, Webster, Lake Panasoffkee, Center Hill, Pennbrooke
map/directions | top of page
Dade County
Miami
10305 NW 41st Street, Suite 201
Miami, FL
Cable Customer Care: (786) 845 - 5520
Lobby hours: weekdays, 8 a.m. to 6 p.m.
Saturday, 9 a.m. - noon
map/directions | top of page
Palm Beach County
Wellington
Customer Care: (888) 534-1230
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