- What is iCONTROL?
iCONTROL video on demand is the technology that powers all our video on demand
products. iCONTROL allows access to a wide variety of Pay Per View and Premium
programming 24 hours a day. Plus you can Start, Pause, Fast-Forward and Rewind all
with your Digital Remote.
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- Do I need special equipment to access iCONTROL?
You must subscribe to Digital Cable and have a Digital SmartBox to access iCONTROL. Call 1-877-3279 today to find out more about Digital Cable.
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- Where can I find iCONTROL programming?
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- How will I know what programming is available?
Each iCONTROL channel features a robust on screen menu from which you can choose
programs. Programming is refreshed weekly.
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- What is the cost of iCONTROL?
iCONTROL offers a variety of Pay Per View and Premium programming.
Movies on Demand on channel 123 offers new releases for $3.99 and library classics for
$1.99. Adult programming is available on channel 378 for $7.99.
To access any of the premium network's on Demand channels there is a monthly charge
of $6.99 and you have access to a full library of content. You must subscribe to the
primary network in order to purchase the complimentary on demand service.
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- Do I get a special deal with more than one on Demand premium Service?
Pay $6.99 once and you can get ALL of the on Demand Services: As long as you're
subscribing to the primary network:
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- Can I change the channel while watching an iCONTROL program?
Yes. iCONTROL automatically pauses the program where you stopped it and saves it for
later viewing.
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- Can I choose what children in my home watch using iCONTROL?
Yes. With Digital Cable you can block movies by rating, or block an entire channel
during a specific time of day, individual days, weekends or on weekdays.
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- How do I order iCONTROL?
iCONTROL services are available to our Digital Cable customers. If you are not already enjoying Digital Cable call 1-877-892-EASY.
For more information on all of these exciting new services click:
- Where can I see, and try, the iCONTROL video on demand?
Visit the Demonstration Centers in the Altamonte Mall (map/directions), The Florida Mall (map/directions) and the West Oaks Mall (map/directions). While there test drive and order
Digital Cable,
High Definition TV Service,
High Speed Internet, and the Digital Video Recorder (DVR).
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- Can I make payments, or drop off and pick up equipment at the Demonstration Centers?
No. The Demonstration Centers are designed to give consumers a chance to experience a variety of our products and services. If you live in the Orlando area and need help with your account or other service-related questions, call 407-291-2500, or try one of these convenient customer service resources:
- Visit any Customer Care location.
- View the Customer Care section which includes trouble shooting tips, and FAQs. You can also view or pay your monthly bill electronically.
- See the iCONTROL Movies on Demand Digital Cable channel 123. Choose the free Bright Solutions section for free videos featuring some of the questions asked most frequently about Bright House Networks products.
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