Customer care

Customer Care is our top concern at Bright House Networks. That's why we provide a variety of ways for you to find answers to your questions, make payments, or get the technical support you need. We're available to serve you by telephone 24 hours a day, seven days a week.

Whether you need troubleshooting tips or learning about payment options, everything you need is right here on the website.

Click to contact our Customer Care Department by e-mail.

At Bright House Networks we take pride in offering high quality, uninterrupted cable programming. However, if you ever have a problem, we're happy to offer free service calls for all cable-related issues. Some problems are simple enough that you can correct them yourself, without having to take the time to speak to our customer service department or schedule a service call.